Why the workshop is by appointment only
People sometimes ask why they can't just “drop by”. Here is the answer, and what you gain from it.
GersFix is a workshop, not a shop. There is no salesperson at a counter: there is a bench, a microscope, and a person bent over it. An appointment guarantees that person is available for you at the agreed time.
What it changes
- No waiting: you arrive, we look at the device together, we give you the price.
- A common repair while you wait: smartphone screen, battery, port, often in under an hour, coffee included.
- Time to explain: what has failed, what we will do, what to avoid in future.
- The right part already here: by giving your model when booking, we order the part in advance if needed.
How to book
The form on the site (device, fault, preferred slot), or a call or text to 06 72 87 74 61. We confirm the slot the same day. If your fault isn't in the list, describe it in the field provided: it helps us prepare.
And if you are far away
Sending by Colissimo replaces the appointment: the same attention, at a distance, with a message at every step. Many devices reach us this way from all over France.
The workshop is in Miélan, 1 chemin des Agrès, between Auch and Tarbes: under 45 minutes from Mirande, Marciac, Vic-Fezensac, Lannemezan or Rabastens-de-Bigorre.
Also worth reading
Repair the component or replace the board: why we almost always choose the component
A new logic board is half the device's price, and your data lost. A component is a few euros. The two approaches, and what each one implies.
Sending your phone or console to the workshop: how to pack it well
Half our repairs arrive by post. What to put in the parcel, what to leave out, and how to wedge the device so it arrives intact.
The 49 € diagnosis, deducted if you repair: exactly how it works
What the diagnosis includes, why it has a price, when you don't pay it, and why we prefer that to a “free diagnosis”.